Terms & Conditions — luck65

By accessing, registering on, or using any part of the luck65 platform — including the website at luck65.app, any associated mobile applications, and all related services — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you ("the User") and luck65 ("the Company", "we", "us", or "our").

If you do not agree to any part of these Terms, you must immediately cease all use of the luck65 platform. Continued use of the platform following any published update to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read alongside the luck65 Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and luck65.

Use of the luck65 platform is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration and at all times during which your account remains active.
• You are a natural person (not a corporation, trust, partnership, or other legal entity) registering and using the account for your own personal use.
• You are accessing luck65 from a jurisdiction in which online gaming and sports betting are not explicitly prohibited under local law.
• You are not currently subject to a self-exclusion order on luck65 or any connected platform.
• You have not previously had a luck65 account closed, suspended, or terminated for any breach of these Terms.
• You are not acting on behalf of any other person, syndicate, or organisation in connection with your betting or gaming activity on luck65.

luck65 does not knowingly permit individuals under the age of 21 to register or use its services. If you become aware that a minor has accessed luck65 using your account or device, please contact our support team immediately at [email protected] and consider activating parental controls on your device.

To access the full range of luck65 services, including placing bets, playing casino games, and making deposits or withdrawals, you must create a registered account. By registering, you warrant that all information provided is accurate, current, and complete. You are obligated to update your account details promptly if any information changes.

• Each individual may hold only one registered account on luck65. The creation of duplicate, secondary, or shared accounts is strictly prohibited and may result in account closure and forfeiture of any outstanding balances.
• You are solely responsible for maintaining the confidentiality of your username and password. luck65 shall not be held liable for any loss or damage arising from unauthorised access to your account where you have failed to keep your credentials secure.
• You must notify luck65 immediately if you suspect that your account credentials have been compromised. luck65 may lock your account pending a security review upon receiving such a report.
• luck65 reserves the right to close, suspend, or restrict any account at its sole discretion, including where fraudulent activity, bonus abuse, or multiple account ownership is suspected.
• Accounts that have been inactive for a period of twelve (12) consecutive months may be classified as dormant. luck65 may apply an inactivity fee to dormant accounts in accordance with its current fee schedule.

luck65 operates a comprehensive KYC policy. Prior to processing any withdrawal, all users must submit satisfactory proof of identity (CNIC or passport), proof of address, and, where applicable, proof of payment method ownership. This requirement applies without exception and is in place to comply with international anti-money laundering standards.

All financial transactions on luck65 are processed in Pakistani Rupees (PKR). luck65 supports deposits and withdrawals via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank, SadaPay, Raast, and USDT TRC20. Available payment methods may vary based on your location and account status.

• Minimum deposit amounts and maximum withdrawal limits apply and are specified within the luck65 cashier section. These limits are subject to change without prior notice.
• Deposits are generally credited to your luck65 account in real time. Delays of up to 24 hours may occur in exceptional circumstances; if a deposit is not credited within this period, contact our support team.
• Withdrawal requests are processed within the timeframes stated in the luck65 cashier section, typically within two (2) minutes for JazzCash and EasyPaisa. Bank transfer withdrawals may take one to three business days.
• luck65 reserves the right to perform enhanced due diligence checks on withdrawal requests above certain thresholds. Requests may be delayed pending the outcome of such checks.
• luck65 shall not be responsible for delays caused by third-party payment processors, banking institutions, or network outages outside luck65's reasonable control.
• All deposits must originate from payment methods registered in your own name. luck65 does not accept deposits from third-party accounts and may return or confiscate funds where the payment source cannot be verified.

luck65 offers a range of bonuses and promotional offers to eligible registered users. All bonuses are subject to the specific terms published alongside each promotion, which are incorporated into these Terms by reference. In the event of any conflict between a promotion's specific terms and these Terms, the promotion-specific terms shall prevail in relation to that promotion only.

• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn directly. Bonus funds must be converted to real-money funds by satisfying the applicable wagering requirement before any withdrawal is permitted.
• Wagering requirements state the number of times a bonus amount (or deposit plus bonus amount) must be wagered before a withdrawal can be processed. The specific multiplier applicable to each bonus is stated in the individual promotion terms.
• luck65 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice. This includes cancelling bonuses that have been credited to a player's account where evidence of abuse or exploitation is found.
• Only one welcome bonus is available per person, per household, per device, and per IP address. Attempts to claim multiple welcome bonuses by creating additional accounts will result in account termination and forfeiture of all associated funds.
• Certain games may contribute at a reduced rate, or not at all, towards wagering requirements. Game-specific contribution rates are listed in the relevant promotion terms.
• Bonuses that remain unclaimed or where wagering requirements have not been met within the stated validity period will expire and be removed from your account without notice.

luck65 reserves the right to request additional verification before crediting or releasing bonus funds. Proof of identity and payment method may be required as a condition of bonus activation or withdrawal of bonus-derived winnings.

All sports betting activity on luck65 — including cricket, football, UFC, and all other markets — is governed by the luck65 Sports Betting Rules in addition to these Terms. By placing a bet on luck65, you agree to be bound by all applicable betting rules as they apply to the relevant sport and market type.

• Bets are accepted at the odds displayed at the time the bet is confirmed. luck65 reserves the right to refuse, restrict, or void any bet at its sole discretion, including where odds are clearly erroneous or where suspicious betting patterns are identified.
• Once a bet has been confirmed and a bet slip reference generated, it is final and cannot be cancelled, amended, or withdrawn by the user, except where a cash-out option is explicitly offered and exercised within the permitted timeframe.
• In the event of a live event being suspended, postponed, abandoned, or cancelled, bets will be settled in accordance with the luck65 void and suspension rules applicable to the relevant sport.
• luck65 will not be responsible for technical issues affecting your ability to place or amend a bet, including internet connectivity problems on the user's side. It is the user's responsibility to ensure that their bet has been confirmed before the relevant market closes.
• Arbitrage betting, matched betting, and the use of any software, algorithm, or tool designed to exploit pricing errors or gain systematic advantages is strictly prohibited and may result in account closure and voiding of all related winnings.

luck65 offers a casino and games section featuring live dealer tables, slots, crash games, and other gaming content supplied by licensed third-party providers including Evolution Gaming, Pragmatic Play, Hacksaw Gaming, and NetEnt. All games are operated in accordance with the technical standards and Return to Player (RTP) specifications mandated by the relevant international gaming standards applicable to each provider.

• luck65 does not develop, operate, or manipulate the underlying game software or random number generators (RNGs) used in its casino products. Game outcomes are determined entirely by the relevant provider's certified RNG.
• luck65 is not responsible for technical failures within third-party game software. In the event of a disconnection during a game session, the game outcome shall be determined by the game server log. Disputed outcomes should be raised with luck65 support within 72 hours.
• Maximum bet limits apply to all casino games and are displayed within each game's interface. luck65 reserves the right to apply additional betting limits to individual accounts without notice.
• Winnings derived from casino games are subject to the same withdrawal verification requirements as sports betting winnings. There is no distinction in withdrawal processing between game types.

Published RTP percentages for slot titles and other games represent theoretical long-term average return rates and do not guarantee any specific result for individual sessions. Gambling outcomes are inherently uncertain.

luck65 is committed to promoting responsible gambling and operates in accordance with internationally recognised responsible gaming standards. luck65 provides the following player protection tools, accessible directly within the account dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit caps can be set by the player at any time. Reductions take effect immediately; increases are subject to a 72-hour cooling-off period.
• Loss Limits: Players may set maximum loss amounts over defined periods. These limits cannot be increased within the cooling-off period.
• Session Time Reminders: Automated alerts can be configured to notify players when a defined session length has been reached.
• Cool-Off Periods: Players may temporarily restrict access to their account for periods of 24 hours, 7 days, or 30 days. During a cool-off, no bets can be placed and no deposits accepted.
• Self-Exclusion: Players who believe they have a problem with gambling may permanently self-exclude from luck65. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of six months.

luck65 recognises that gambling can become harmful for some individuals. If you are concerned about your gambling behaviour or that of someone you know, we strongly encourage you to seek support from qualified organisations and to use the responsible gaming tools available within your luck65 account.

The following activities are strictly prohibited on the luck65 platform and constitute a material breach of these Terms. luck65 reserves the right to immediately suspend or permanently close any account found to be engaged in prohibited conduct, and to void all associated winnings and balances:

• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Opening or operating more than one account on luck65, whether in your own name or using the identity of another person.
• Using the luck65 platform for any purpose related to money laundering, fraud, financial crime, or any other illegal activity.
• Exploiting software bugs, errors in odds, or system vulnerabilities to gain an unfair advantage.
• Using automated scripts, bots, AI-assisted betting tools, or any technology designed to circumvent luck65's platform controls.
• Colluding with other players in casino games, including chip dumping in poker or coordinated live casino play.
• Placing bets on events where you possess material non-public information that could influence the outcome (insider betting).
• Engaging in or facilitating match-fixing, spot-fixing, or any form of corruption involving sporting events offered on luck65.
• Harassing, abusing, or threatening luck65 staff or other platform users through any communication channel.

Where luck65 reasonably suspects that any of the above activities have occurred, it may freeze account funds pending investigation. In cases where a breach is confirmed, funds may be confiscated and, where legally required, reported to the relevant authorities.

All content on the luck65 platform — including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, software, and the overall design and layout of the website — is the property of luck65 or its licensed content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the luck65 platform for personal, non-commercial purposes only. This licence does not include the right to:

• Copy, reproduce, distribute, publish, or transmit any luck65 content without prior written consent.
• Modify, adapt, translate, or create derivative works based on luck65 content.
• Use the luck65 brand name, logo, or trademarks in any manner not expressly authorised in writing.
• Scrape, harvest, or otherwise extract data from the luck65 platform using automated tools.

Any unauthorised use of luck65 intellectual property may result in immediate account termination and may give rise to legal action.

To the fullest extent permitted by applicable law, luck65, its directors, officers, employees, partners, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the luck65 platform, including but not limited to:

• Loss of profits, revenues, data, or goodwill.
• Interruption or unavailability of the luck65 platform due to scheduled or emergency maintenance.
• Technical failures, server outages, or internet connectivity issues affecting access to luck65 services.
• Errors or inaccuracies in odds, game outcomes, or account balances that are subsequently corrected.
• Any actions taken by luck65 in good faith in response to suspected fraud, money laundering, or terms violations.

The luck65 platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. luck65 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

luck65 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the luck65 platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

• Personal data collected during registration and KYC verification is used solely for the purposes of account management, identity verification, fraud prevention, and regulatory compliance.
• luck65 does not sell personal data to third parties. Data may be shared with licensed KYC providers, payment processors, and regulatory authorities where required by law.
• Users have the right to request access to, correction of, or deletion of their personal data, subject to applicable retention obligations. Such requests should be directed to the luck65 support team.

For full details of how luck65 handles your personal information, please read the luck65 Privacy Policy.

Either party may terminate the account relationship at any time. Users wishing to close their luck65 account should contact the support team. Upon closure, any remaining real-money balance (net of any applicable bonus funds that have not met wagering requirements) will be returned to the user via their last verified withdrawal method, subject to completed KYC verification.

luck65 reserves the right to suspend or permanently close any account, and to withhold or void any balance therein, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false or misleading information during registration or KYC.
• Confirmed engagement in fraud, money laundering, or other illegal activity.
• Account activity consistent with prohibited conduct as defined in Section 09.
• A court order, regulatory direction, or law enforcement request requiring account closure.

In cases of suspected but unconfirmed breach, luck65 may temporarily freeze account access and funds pending investigation. Users will be notified of the freeze and the reason for it, to the extent permitted by applicable law and without prejudicing any ongoing investigation.

luck65 reserves the right to modify, update, or replace these Terms & Conditions at any time. Amendments will be published on this page with an updated effective date. Where changes are material, luck65 will make reasonable efforts to notify registered users via email or an in-platform notification.

Your continued use of the luck65 platform following the publication of any amended Terms constitutes your acceptance of those changes. If you do not agree with any amendment, you must stop using the luck65 platform and may request account closure in accordance with Section 13.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which luck65 holds its international gaming licence. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body in luck65's licensing jurisdiction.

Prior to initiating any formal dispute process, users are encouraged to contact luck65's support team to seek an informal resolution. luck65 commits to responding to all formal complaints within five (5) business days and to engaging in good faith to resolve disputes in a fair and timely manner.

Nothing in this clause shall prevent luck65 from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.